Answers
How do the website, chatbot and calendar work together?
Core includes a template-based website with calendar integration and a 24/7 chatbot using your approved knowledge base.
We agree on the customer journey and check the handoffs with you. Your team keeps service details and availability accurate and handles exceptions.
How VO360 handles this
- Provide your service information and calendar requirements.
- Approve the site and the chatbot knowledge base.
- Check example inquiries and bookings before launch.
Questions people ask
Does every question get an automated answer?
No. We define boundaries and route exceptions to your team rather than asking the chatbot to guess.