Answers

Answers for service businesses

Practical answers about connecting replies, booking and routine work. We explain what is in scope and what stays with your team.

How do we handle new inquiries while serving customers?

We set up an initial lead reply by SMS or WhatsApp as part of Essentials.

Can a small service team connect its admin work?

We work with small US service businesses whose owners still handle replies, scheduling and paperwork.

What happens to inquiries outside working hours?

An initial lead reply can acknowledge an inquiry while your team is away. Core also includes a 24/7 chatbot using your approved knowledge base.

Is VO360 offering AI-search visibility?

AI-search visibility (GEO) is in development at VO360. We are not selling it yet.

How do the website, chatbot and calendar work together?

Core includes a template-based website with calendar integration and a 24/7 chatbot using your approved knowledge base.

How do VO360 packages connect customer follow-up?

Our packages connect customer workflows, with a one-time setup fee and a monthly retainer.